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Compare Constructor to Bloomreach
Tangible ROI in 4 Weeks

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Leave legacy limitations behind. Unlock the power of native AI built for ecommerce.

Bloomreach’s core runs on legacy Solr with AI bolted on top — a patchwork approach that means complexity, manual tuning, and limits on true one-to-one personalization.

Constructor is modern, AI-native, and purpose-built for ecommerce, delivering dynamic, user-level personalization and measurable business results with less manual effort.

The difference? Faster time to value, sustained growth, and proof of ROI in under 4 weeks.

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Trusted by Global Brands and Retailers

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belk-logo
birkenstock-logo-black
gap-logo
sephora-color-cropped
williams-sonoma
lumens
pottery-barn
serena-lily
bonobos-black
banana-republic
athleta-logo
heb-black (1)
old-navy-logo
west-elm
pottery-barn-kids
pure-formulas
balsam-brands
belk-logo
birkenstock-logo-black
gap-logo
sephora-color-cropped
williams-sonoma
lumens
pottery-barn
serena-lily
bonobos-black
banana-republic
athleta-logo
heb-black (1)
old-navy-logo
west-elm
pottery-barn-kids
pure-formulas
balsam-brands
belk-logo
birkenstock-logo-black
gap-logo
sephora-color-cropped
williams-sonoma
lumens
pottery-barn
serena-lily
bonobos-black
banana-republic
athleta-logo
heb-black (1)
old-navy-logo
west-elm
pottery-barn-kids
pure-formulas
balsam-brands

What Real Users Say on G2

Why Constructor Wins Where Bloomreach Falls Short

On G2, Bloomreach customers frequently mention slow, unresponsive support, long onboarding timelines, heavy manual setup, and limited personalization.

Constructor customers highlight white-glove support, fast time to value, and personalization that adapts instantly to every shopper.

Constructor is consistently rated higher across every key satisfaction metric — from ease of use to ROI — and we back it up with a perfect A/B testing track record against Bloomreach. 

See a detailed analysis of Constructor and Bloomreach by users on G2 and chat with us to learn how you can see revenue impact in under 4 weeks.

Native AI vs. duct-taped tech

Bloomreach’s “bolt-on” approach creates technical debt, slow innovation, and ongoing complexity.

Constructor was built from day one for ecommerce personalization, automation, and KPI-driven optimization.

Leveraging clickstream analysis, large language models, and transformers (the "T" in ChatGPT), we serve billions of queries daily, generating metrics essential to our customers’ success like revenue, search conversions, and profit.

  • Proven results We've never lost an A/B test to Bloomreach
  • True 1:1 personalization: Rankings adapt in real time to each shopper's clicks, browses, and add-to-carts
  • Easy to use: Advanced functionality off the shelf
  • Partner friendly: API-first, composable, and headless for fast time to market
  • Commitment to customer success: Ongoing white-glove support and proactive updates for better KPIs
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That’s why we’ve never lost an A/B test in driving business metrics that matter. And we can prove it.

Analyst validation — not just vendor claims.

Constructor Named a Leader in 2025 Gartner Magic Quadrant™ for Search and Product Discovery

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We believe Constructor made the biggest leap in this year’s report overall for our ability to execute and completeness of vision.

We’re now ranked #1 in many of the most meaningful areas of AI and innovation — and we’re also the youngest company in the field.

That’s a combination we’re proud of.

We believe our momentum comes from delivering measurable innovation — not just marketing claims.

Gartner, Magic Quadrant for Search and Product Discovery, March 2025. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. © 2025 Gartner, Inc. and/or its affiliates. All rights reserved. Used with permission.

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Customer Stories
britt-ballard
Utadi-Murphy
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bonobos-black

"Actually optimizing for business metrics we care about."

"With our legacy search vendor, we struggled to provide our customers with an advanced, enjoyable product discovery experience, and other vendors struggled to provide value during sales conversations. Constructor changed that.

Not only did they provide actionable insights about our site during the sales process, but their entire product discovery platform allowed us to provide personalized results for all our users while actually optimizing for business results we care about."

Britt Ballard
Senior Director of Engineering, Bonobos
target-au-black

"We’re thrilled with the results we’ve seen..."

"Constructor allows us to easily load all our product data into their platform so we can personalize what’s shown to each shopper and improve the customer experience, while optimizing for our specific business KPIs.

We’re thrilled with the results we’ve seen, which validate this approach and reflect the impact of our digital transformation initiatives."

Utadi Murphy
General Manager, Digital & Ecommerce, Target AU
rugs-direct-black

"A rare combination."

"Other vendors claimed that they had Al capabilities, but either it wasn't clear where the technology was applying their learnings, or Al was slated somewhere far down on the roadmap. 

Al is inherent in the foundation of Constructor's technology and they demonstrated that they could align their tool with the business KPIs that I cared about. The Constructor team has a forward-thinking product, and they continue to deliver impressive customer service. That's a rare combination."

Sharon Gautschi
VP of Merchandising, Rugs Direct
bonobos-black

"Actually optimizing for business metrics we care about."

"With our legacy search vendor, we struggled to provide our customers with an advanced, enjoyable product discovery experience, and other vendors struggled to provide value during sales conversations. Constructor changed that.

Not only did they provide actionable insights about our site during the sales process, but their entire product discovery platform allowed us to provide personalized results for all our users while actually optimizing for business results we care about."

Britt Ballard
Senior Director of Engineering, Bonobos
target-au-black

"We’re thrilled with the results we’ve seen..."

"Constructor allows us to easily load all our product data into their platform so we can personalize what’s shown to each shopper and improve the customer experience, while optimizing for our specific business KPIs.

We’re thrilled with the results we’ve seen, which validate this approach and reflect the impact of our digital transformation initiatives."

Utadi Murphy
General Manager, Digital & Ecommerce, Target AU
rugs-direct-black

"A rare combination."

"Other vendors claimed that they had Al capabilities, but either it wasn't clear where the technology was applying their learnings, or Al was slated somewhere far down on the roadmap. 

Al is inherent in the foundation of Constructor's technology and they demonstrated that they could align their tool with the business KPIs that I cared about. The Constructor team has a forward-thinking product, and they continue to deliver impressive customer service. That's a rare combination."

Sharon Gautschi
VP of Merchandising, Rugs Direct
bonobos-black

"Actually optimizing for business metrics we care about."

"With our legacy search vendor, we struggled to provide our customers with an advanced, enjoyable product discovery experience, and other vendors struggled to provide value during sales conversations. Constructor changed that.

Not only did they provide actionable insights about our site during the sales process, but their entire product discovery platform allowed us to provide personalized results for all our users while actually optimizing for business results we care about."

Britt Ballard
Senior Director of Engineering, Bonobos
target-au-black

"We’re thrilled with the results we’ve seen..."

"Constructor allows us to easily load all our product data into their platform so we can personalize what’s shown to each shopper and improve the customer experience, while optimizing for our specific business KPIs.

We’re thrilled with the results we’ve seen, which validate this approach and reflect the impact of our digital transformation initiatives."

Utadi Murphy
General Manager, Digital & Ecommerce, Target AU
rugs-direct-black

"A rare combination."

"Other vendors claimed that they had Al capabilities, but either it wasn't clear where the technology was applying their learnings, or Al was slated somewhere far down on the roadmap. 

Al is inherent in the foundation of Constructor's technology and they demonstrated that they could align their tool with the business KPIs that I cared about. The Constructor team has a forward-thinking product, and they continue to deliver impressive customer service. That's a rare combination."

Sharon Gautschi
VP of Merchandising, Rugs Direct
bonobos-black

"Actually optimizing for business metrics we care about."

"With our legacy search vendor, we struggled to provide our customers with an advanced, enjoyable product discovery experience, and other vendors struggled to provide value during sales conversations. Constructor changed that.

Not only did they provide actionable insights about our site during the sales process, but their entire product discovery platform allowed us to provide personalized results for all our users while actually optimizing for business results we care about."

Britt Ballard
Senior Director of Engineering, Bonobos
target-au-black

"We’re thrilled with the results we’ve seen..."

"Constructor allows us to easily load all our product data into their platform so we can personalize what’s shown to each shopper and improve the customer experience, while optimizing for our specific business KPIs.

We’re thrilled with the results we’ve seen, which validate this approach and reflect the impact of our digital transformation initiatives."

Utadi Murphy
General Manager, Digital & Ecommerce, Target AU
rugs-direct-black

"A rare combination."

"Other vendors claimed that they had Al capabilities, but either it wasn't clear where the technology was applying their learnings, or Al was slated somewhere far down on the roadmap. 

Al is inherent in the foundation of Constructor's technology and they demonstrated that they could align their tool with the business KPIs that I cared about. The Constructor team has a forward-thinking product, and they continue to deliver impressive customer service. That's a rare combination."

Sharon Gautschi
VP of Merchandising, Rugs Direct

Constructor: The gold standard for enterprise ecommerce search and product discovery

Bloomreach

  • Broad product focus reduces the ability to optimize to what ecommerce teams need
  • AI as a bolt-on and manual tuning required for personalization
  • Basic conversational search
  • Outdated algorithms rely on keyword matching and/or vector search, which is not designed (or optimizable) for ecommerce
  • Unintuitive controls + difficult setup
  • Optimizes for basic keyword relevance only, not business KPIs
  • Discovery Suite Coverage: Search, Browse, Recommendations, AI Shopping Assistant
  • Legacy, outdated tech has slow time to value
  • Many customers have upgraded from Bloomreach to Constructor

Constructor

  • Purpose-built only to support ecommerce
  • 1:1 personalization includes clickstream + ML + ecommerce-specific LLMs
  • Received the highest score in Conversational Search from Gartner®
  • Deep expertise in search, advanced AI/ML, and data science, powered by clickstream data and large language models (LLMs)
  • Merchandisers get full merchandising control. Transparent AI with strategic overriders and visual controls
  • Optimization for business KPIs: revenue, conversions, margin
  • Discovery Suite Coverage: Search, Browse, Recommendations, AI Shopping Agent, AI Product Insight Agent, Quizzes, Collections, Retail Media, Cross-channel and Offsite Discovery
  • Fast time to value with many customers proving ROI in less than 4 weeks
  • Average 98.5% client retention rate over the last 3 years

Bloomreach

Constructor

Broad product focus reduces the ability to optimize to what ecommerce teams need
Purpose-built only to support ecommerce
AI as a bolt-on and manual tuning required for personalization
1:1 personalization includes clickstream + ML + ecommerce-specific LLMs
Basic conversational search
Received the highest score in Conversational Search from Gartner®
Outdated algorithms rely on keyword matching and/or vector search, which is not designed (or optimizable) for ecommerce
Deep expertise in search, advanced AI/ML, and data science, powered by clickstream data and large language models (LLMs)
Unintuitive controls + difficult setup
Merchandisers get full merchandising control. Transparent AI with strategic overriders and visual controls
Optimizes for basic keyword relevance only, not business KPIs
Optimization for business KPIs: revenue, conversions, margin
Discovery Suite Coverage: Search, Browse, Recommendations, AI Shopping Assistant
Discovery Suite Coverage: Search, Browse, Recommendations, AI Shopping Agent, AI Product Insight Agent, Quizzes, Collections, Retail Media, Cross-channel and Offsite Discovery
Legacy, outdated tech has slow time to value
Fast time to value with many customers proving ROI in less than 4 weeks
Many customers have upgraded from Bloomreach to Constructor
Average 98.5% client retention rate over the last 3 years

FAQs

  • Bloomreach’s core search runs on legacy Solr/ElasticSearch technology with AI layered on top. This creates complexity, technical debt, and a heavy reliance on manual tuning — from synonym management to merchandising rules — just to maintain relevance. Many customers also report that Bloomreach’s personalization is limited to global ranking logic rather than true one-to-one experiences, and that onboarding can be slow and resource-intensive.

    Constructor was built from the ground up with native AI, LLMs, and ML — no legacy baggage. Every click, browse, and add-to-cart instantly updates the experience for that specific shopper. Our automation handles repetitive tasks while keeping merchandisers in full control, freeing them to focus on strategy.

    We also bring a perfect head-to-head track record — having never lost an A/B test to Bloomreach — and we back our promises with a Proof Schedule® that delivers projected ROI in just weeks. And unlike Bloomreach, our white-glove support is led by dedicated ecommerce experts who focus on your KPIs, not upselling additional products.

     Request a demo to see our solution in action.

  • Yes, we offer a free Proof Schedule®. We know investing in AI is a significant decision, and we understand the need for assurance before commitment. This is a structured, no-risk engagement where we integrate a lightweight tracking pixel to evaluate your current search and product discovery performance. Over 2–4 weeks, we gather real-world data from your site, uncover missed opportunities, and identify measurable lifts you can expect when Constructor goes live.

    By the end, you’ll have a business case built on your own data, including projections for revenue per visitor, conversion rate, and profit margin improvements. It’s proof you can take to your leadership team — and something Bloomreach doesn’t offer today. Learn more about our Proof Schedule.

  • Constructor partners with the world’s top retail consultants, systems integrators, and technology platforms like Shopify, AWS, and Braze. We provide a variety of integration approaches to make the integration process as fast and simple as possible. Learn more about our partner ecosystem.

  • Constructor supports fast integrations with platforms like Salesforce Commerce Cloud, Shopify Plus, commercetools, and custom stacks. Our onboarding process is streamlined, transparent, and merchant-friendly, so your team stays focused on strategy rather than technical firefighting. We’ve helped leading ecommerce brands and retailers get set up in 8 weeks or less—and prove ROI in just 4 weeks.

  • Our recommendations engine continuously learns from every shopper action — clicks, product views, add-to-carts, purchases — and adapts the experience instantly for that individual. The result is true 1:1 personalization across search, browse, recommendations, and other touchpoints, fully aligned with your business KPIs.

    You can also guide the algorithm toward strategic goals — for example, boosting new arrivals, highlighting margin-rich products, or promoting seasonal items — without losing the AI’s ability to tailor the experience for each shopper.

    In contrast, Bloomreach’s personalization often relies on global ranking logic, meaning all shoppers see the same adjustments, and true one-to-one experiences are limited.

  • Constructor’s PIA ensures high-intent shoppers don’t bounce at the finish line — delivering instant, trustworthy answers to their final product questions directly on your Product Detail Pages (PDPs). PIA analyzes your existing data — reviews, product specs, manuals, support content — and incorporates external sources to generate clear, context-aware answers in real time. Learn more about agentic guided selling and Product Insight Agent.

Why Others Stay — And Why You Shouldn’t

Why Some Teams Stick with Bloomreach

  • They believe their current setup is “good enough for now”
  • They worry switching will be disruptive
  • They’ve invested in other parts of Bloomreach’s suite
  • They’re focused on short-term stability over long-term gains

Why Forward-Thinking Teams Switch to Constructor

  • Proven performance: Consistent A/B test wins over Bloomreach, with zero losses
  • Faster results: ROI proof in under 4 weeks, not quarters
  • Dedicated partnership: White-glove support and ecommerce expertise at every stage
  • Innovation that compounds: AI-native personalization that gets smarter with every interaction

Why Some Teams Stick with Bloomreach

Why Forward-Thinking Teams Switch to Constructor

They believe their current setup is “good enough for now”
Proven performance: Consistent A/B test wins over Bloomreach, with zero losses
They worry switching will be disruptive
Faster results: ROI proof in under 4 weeks, not quarters
They’ve invested in other parts of Bloomreach’s suite
Dedicated partnership: White-glove support and ecommerce expertise at every stage
They’re focused on short-term stability over long-term gains
Innovation that compounds: AI-native personalization that gets smarter with every interaction

Modern product discovery isn’t rocket science — it’s data science.

Where others go broad, we go deep. When it comes to the quality of our solution, we leave no stone unturned and are always innovating to drive incremental improvements.
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